Terms and Conditions

Lucky Tiger Casino operates this website and the player accounts, games, promotions, and payment services available through it. These terms and conditions set out how the platform works, what we expect from players, and what you can expect from us in return. Please read them carefully before you register, deposit, or claim a bonus.

By creating an account, accessing the site, or playing any game on the platform, you agree to these terms. If you do not agree with any part of them, please do not use the platform. The sections below cover the main rules, rights, and responsibilities that apply to everyday use, but they do not replace the more detailed rules that sit alongside specific promotions and policies.

Who Can Play at Lucky Tiger

Lucky Tiger Casino is intended for adults only. You must be of legal gambling age in your jurisdiction before you register, deposit, or play for real money. We do not knowingly allow minors to use the platform, and any account found to belong to a person under the legal age will be closed.

Online gambling laws differ from one country, state, province, or territory to another. It is your responsibility to confirm that online casino gaming is lawful where you live and where you access the site. Before you play, check your local rules.

We may restrict access from certain countries, regions, or territories at any time. Our restricted-jurisdiction list includes Kansas, Michigan, and Guam. Players located in restricted areas may not register, deposit, or play, and attempts to get around these restrictions, including the use of location-masking tools, may lead to account closure.

Creating and Protecting Your Account

Creating an account is simple, but it comes with a few clear expectations. You must provide accurate, complete, and up-to-date information during registration and keep it current over time. If your name, address, email, or payment details change, update them in your account settings.

Each player may only create and use the number of accounts that we permit. Accounts must be registered in your own name, and you should only use payment methods that belong to you. Opening duplicate accounts or registering on behalf of someone else is not allowed.

We may ask you to verify your identity or confirm certain account details before you can make withdrawals or access specific features. This is a normal part of running a responsible online casino, and it helps protect both you and the platform.

Identity Checks and Document Requests

From time to time, we may ask for documents or information to confirm who you are. This can include proof of identity, proof of age, proof of address, or evidence that you own a payment method you have used. We may also ask questions about your account activity or source of funds where required by our internal checks or applicable regulations.

Verification requests are usually sent through your registered email address or within your account. Responding promptly and providing clear, unaltered documents will help avoid delays. If verification is incomplete, we may hold deposits, withdrawals, or bonuses until the requested information has been reviewed.

Deposits, Withdrawals, and Your Balance

Lucky Tiger Casino accepts a range of payment options, which may include bank cards, bank transfers, e-wallets, prepaid vouchers, and supported cryptocurrencies. Available currencies include USD, CAD, AUD, and certain digital currencies. Methods, limits, processing times, and availability can vary depending on your location, currency, and account history, and they may change without notice.

Withdrawal requests may be reviewed before they are approved. We may run reasonable checks to confirm your identity, confirm the ownership of the payment method, and make sure the transaction complies with these terms and any applicable bonus conditions. Where possible, we aim to explain the reason for any delay, but processing times depend on the payment provider and the outcome of our review.

Your account balance reflects the funds available to you under these terms. If a balance appears to be incorrect because of a technical issue or a mistake, we may correct it, as described in the errors section below.

Bonus Terms and Promotion Rules

Bonuses, free spins, cashback, free chips, and other promotional offers can add extra value to your play, but they always come with conditions. Each offer is governed by its own specific terms, and those terms apply in addition to the general rules set out here. Please read the individual promotion details before you claim or use any offer.

Common conditions include eligibility requirements, wagering requirements, time limits, game restrictions, and maximum conversion or withdrawal amounts. Some offers require a bonus code, a deposit, or a particular VIP status. Others are available only once or within a specific period.

Some general rules apply across most promotions. Unless an offer states otherwise, only one bonus may be active at a time, and only one deposit bonus can be received per deposit. Promotional funds generally need to be claimed through the cashier or customer service before the qualifying deposit is made. The maximum bet during an active bonus is $10 per hand, spin, or equivalent wager until wagering is complete. Going over that limit can void the bonus and any winnings connected to it.

Bonus funds cannot be used on certain games, including roulette, baccarat, craps, jackpot games, and several table and specialty titles, as well as games from specific providers. Our Bonus Terms list the excluded games in full. Playing a restricted game while a bonus is active can void the bonus and related winnings, so please check the list before you play.

Promotions can be changed, paused, or withdrawn at any time. Where a bonus has already been credited to your account, the terms that applied when you claimed it will generally apply until it is completed or expires.

Game Availability and Service Access

We work to keep our games, promotions, and features available to players, but availability is not guaranteed in every location or at every moment. Access can be affected by your country, device, browser, internet connection, scheduled maintenance, software updates, or technical problems on either side of the connection.

Games, providers, and promotions may be added, removed, suspended, or limited at any time. This can happen because of a provider change, a regulatory requirement, a software update, or a decision to improve the player experience. If a game you were playing becomes unavailable, we will do our best to keep your balance and results accurate.

Fair Play Expectations and Prohibited Conduct

Lucky Tiger Casino is built on fair play, and we expect every player to use the platform honestly and in good faith. Our rules are designed to protect legitimate players and keep the games fair for everyone.

You must not use the platform for any unlawful purpose or for money laundering. Fraud, collusion with other players, and chargeback abuse are not permitted. Using false information, creating multiple accounts, or misusing bonuses is also prohibited. This includes attempts to exploit promotions, bonus structures, or system errors.

Players must not attempt to manipulate games or systems, and must not use bots, automated scripts, unauthorized software, or third-party tools to gain an advantage. Your account is for your personal use only, so allowing someone else to play through it is a breach of these terms.

Breaking these rules may result in the voiding of bonuses and winnings, the reversal of transactions, the closure of your account, or other action we consider reasonable in the circumstances.

When We May Limit, Suspend, or Close an Account

We want to treat players fairly, and that sometimes means taking action when something does not look right. We may refuse service, limit access, suspend bonuses, withhold promotions, or freeze transactions for review where we reasonably believe that these terms have been broken, verification is incomplete, or misuse has taken place.

If we close an account, we will generally let you know the reason where we are able to do so, unless doing so would be inappropriate for legal, security, or investigative reasons. Any remaining balance will be handled in line with these terms and applicable rules, including any verification steps still required.

We also take decisions like these seriously, so if you believe an action was taken in error, you can contact our support team and explain your situation.

Errors, Glitches, and Corrections

No online platform is perfect. From time to time, you may encounter system errors, display mistakes, incorrect balances, pricing issues, bonus errors, game malfunctions, or interrupted sessions. We appreciate it when players report these problems quickly, as it helps us fix them.

We reserve the right to correct obvious mistakes, including balances, bonus credits, odds, or game results that clearly arise from a technical fault. Where an error has affected a game outcome or a credit, we will aim to restore the position that would have applied without the error. We will handle these matters fairly and reasonably, and we will explain the outcome where possible.

Gambling Responsibly

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Set a budget you can afford to lose, decide in advance how much time you want to spend playing, and take regular breaks.

Responsible gaming tools may be available on your account, including deposit limits, session reminders, and self-exclusion options. If you feel that your gambling is no longer fun or is affecting your life, please use these tools or reach out for support. You can learn more on our Responsible Gaming page. Players who are under the legal age or who are self-excluded are not permitted to play.

Ownership of Site Content

The Lucky Tiger Casino website, including its design, logos, branding, written content, graphics, software elements, and other original materials, belongs to the operator or its licensors. All rights are reserved.

You may use the site for personal play, but you may not copy, reproduce, republish, distribute, sell, or commercially exploit any part of the site content without our written permission. This includes scraping content, reusing game artwork, or publishing site material on another platform.

Third-Party Games and Services

Some of the games, payment tools, and technical services on the platform are provided by third parties. These may include game developers, payment processors, identity verification providers, and hosting or security services. Their availability depends on their own systems and operational limits, and they may have their own terms that apply to your use of their services.

We choose our partners with care, but we cannot control everything they do. If a third-party service is interrupted or changed, we will do our best to keep you informed and restore access as quickly as we reasonably can.

Limits on Our Responsibility

To the fullest extent permitted by law, Lucky Tiger Casino is not responsible for losses or damages caused by circumstances outside our reasonable control. These can include technical interruptions, network failures, user error, unsupported devices or browsers, failures by third parties, force majeure events such as natural disasters or power outages, and misuse of the service.

This does not affect any rights you may have under applicable consumer protection laws that cannot be excluded. Our aim is to be fair and transparent, and to handle problems in a practical way when they arise.

No Guarantees About Uninterrupted Access

The website, games, and services are provided on an "as is" and "as available" basis. We work hard to maintain a reliable platform, but we cannot promise uninterrupted access, constant availability, or error-free operation at all times. Maintenance, updates, outages, and unexpected faults can happen, and they may affect your ability to play or transact for a period of time.

Nothing in these terms guarantees any particular outcome from gameplay. Game results are determined by random outcomes, and past results do not predict future ones.

Updates to These Conditions

We may update these terms and conditions from time to time to reflect changes to our services, games, promotions, legal requirements, or operational practices. The most recent version published on the website will apply from the date it is posted, unless we state otherwise.

Please review these terms periodically, especially before you claim a new bonus or make a significant deposit. If you continue to use the platform after an update takes effect, you accept the revised terms.

Related Policies You Should Read

These terms work alongside several other documents that may apply to your use of the site. The Privacy Policy explains how we collect, use, and protect your personal information. The Bonus Terms provide the detailed conditions for individual offers, including excluded games and wagering rules. Our AML/KYC policy sets out the checks we carry out to confirm identity and prevent financial crime, and the Cookie Policy explains how cookies and similar technologies are used on the site.

Where a specific page conflicts with these general terms for a particular promotion or service, the more specific document will generally take priority for that matter.

How to Reach Our Support Team

If you have questions about these terms or about how the platform works, our support team is ready to help. You can use the live chat available on the site, browse the FAQ section for quick answers, or send an email to support@luckytigercasino.com. You can also call +1-855-6107-674 during the published support hours.

When you contact us, please include your account details where relevant, but never share your password with anyone, including our staff.

Clear rules make for a better experience for everyone. These terms are meant to set honest expectations for how the Lucky Tiger Casino website, your account, and our services work together. By continuing to use the platform, you confirm that you have read these terms and agree to follow them, and we will continue to hold ourselves to the same standards of fairness and transparency.